Privacy Policy

Rumble Isle · Last updated 27 October 2026

Rumble Isle is a mobile game. This page explains what the game stores about you, why, and how to delete it. We keep as little as the game needs to work. We do not show ads, we do not track you across other apps or websites, and we do not sell or share your data.

What we store

• Your game account. When you first open the game it creates an account with a random ID and a player name (for example "Guest 1234", or a name you choose). Other players can see your player name.
• Your username and friends. If you pick a username (an @handle), other players can find you by searching for it. We keep your friends list, the friend requests you send and receive, the players you block, and the party you are in. Your friends can see whether you are online, in a match or offline; nobody else can.
• Online matches. In an online match the other players see your player name, your character and the items you have equipped, and everything you do in the match (moving, aiming, shooting, emotes). There is no voice or text chat. The server keeps the match result so it can give you your rewards.
• Purchases. Gem packs are bought through Apple's App Store; Apple handles the payment and we never see your card or Apple ID. We keep the App Store transaction ID and the gems it added, so each purchase is credited once, can be restored, and is taken back if Apple refunds it.
• Your progress. Level, experience, coins, gems, items you own, and the result of your last match.
• Match records. To check that rewards are earned fairly, the game sends the inputs from a finished solo match (moves and aim, not voice or video) to our server, which replays the match. We keep a record of which matches were rewarded and of each change to your coins and gems.
• Sign-in links, if you choose to sign in. If you sign in with Apple or Google we store the account ID that Apple or Google gives us for this game, so you can get your progress back on another phone. We do not store your email address or password. For Sign in with Apple we also keep a token Apple provides so we can revoke the link when you delete your account.
• Login secrets. Your phone keeps a login token and a recovery code. Our server keeps only scrambled (hashed) versions of them, which cannot be turned back into the originals.
• Crash reports. If the game crashes, it sends us a report so we can fix it: the error, the game version, your device type and system version, what the game was doing (for example which screen or mode), and recent technical log lines. It is linked to your game account ID if you are signed in. We keep crash reports for 30 days.
• Player reports. If you report another player, or someone reports you, we keep the report (who sent it, which player, the reason, and which match) so we can review it and act on cheating or abuse.
• Connection data. Like any online service, our server sees your IP address when you connect. We use it only to limit abuse (for example too many sign-in attempts) and do not store it with your account.

What we do not collect

No email address, phone number, contacts, photos, location, microphone or camera, and no advertising ID. There are no ads and no third-party analytics or tracking code in the game.

On your phone

Your settings (sound, graphics, controls) and a copy of your progress are saved on your phone so the game works offline. Your login token is kept in the phone's secure storage (the iOS Keychain).

Where it is kept

Our game server runs on Fly.io in Frankfurt, Germany. Sign-in is provided by Apple and Google under their own privacy policies.

How long we keep it

We keep your account and progress until you delete it. Server logs used to fix problems are kept for a short time and then removed.

Deleting your data

In the game, open Settings → Account → Delete account. This permanently deletes your account, username, progress, coin and gem history, friends, friend requests and blocks, and any Apple or Google sign-in link from our server (for Sign in with Apple we also ask Apple to revoke the link). It cannot be undone. Gems you bought are lost with the account.

Children

Rumble Isle is not directed at children under 13, and we do not knowingly collect personal information from them.

Your rights

Depending on where you live (for example in the EU or UK), you may have the right to access, correct or delete your data, or to object to how it is used. You can rename yourself and delete your account in the game at any time; for anything else, contact us.

Changes

If this policy changes, we will update this page and the date at the top.

Contact

For privacy questions or requests, see the support page.